What is the policy about social media interactions with clients and their families?

• A. It's allowed
• B. It represents a multiple relationship and breach of confidentiality
• C. It has no impact
• D. It's encouraged for rapport

Answer: (B)

Maintaining professional boundaries and protecting client confidentiality is essential when working with clients. Interacting with clients or their families on social media creates dual relationships and makes it easy to reveal or expose private information. Even private messages or public posts can be misinterpreted, shared, or accessed by others, which breaches confidentiality and can undermine trust in the therapeutic relationship. Because of these risks, professionals avoid connecting with clients or their families on social platforms and keep communications through approved, confidential channels. This is why social media interactions are not appropriate and are considered a breach of confidentiality and a dual relationship.