What is an appropriate way for an RBT to handle questions from parents?

• A. Never answer
• B. Answer questions from parents
• C. Answer only about scheduling
• D. Blame the BCBA

Answer: (B)

Answering questions from parents is an important part of an RBT's role because it helps families understand how the program is implemented and what the data show. When a parent asks something, respond with clear, accurate information based on the current treatment plan and the data. Explain procedures in simple terms, describe why certain strategies are used, and how progress is being measured in a way that fits the family’s everyday routines. Stay within your scope of practice and remember that changes to the program or interpretations of data require input from the supervising BCBA. If you don’t know the answer, be honest and say you’ll check with the BCBA and follow up. Avoid avoiding questions, and never blame the BCBA.